Protect yourself from Phishing & Spoofing phone calls. Are you being scammed? Learn how to protect yourself and your finances.

Fraud

Grand Trunk (BC) EFCU will never call and ask you for sensitive information like your full card number or PIN.

There are many different types of scams out there, but phone and computer scams are becoming wildly popular and you should be educated to keep yourself protected!

A good way to help avoid getting scam calls is to block potential spam phone numbers by setting up specific guidelines for your monitoring services. Please view the Federal Communications Commission website for more tips on Call Blocking. To sign up for the National Do Not Call Registry please visit https://www.donotcall.gov/.

Scammers are very good at what they do, and they have many kinds of methods to convince you to send them money.

Here is an example of a scam and how it can evolve:

Andy Cohen fell victim to a credit card scam.

Here are some key points to know when trying to determine if you are involved in a scam.

Some simple key things to remember is to remain vigilant and skeptical whenever you are answering an unexpected call. Never EVER give out your personal information to someone you do not know. Information like your social security and bank account numbers should never be shared with anyone. If the situation seems “off” or fishy, IT PROBABLY IS!

Grand Trunk (BC) EFCU is here to help you! If you feel like you’ve been involved in a scam we can help you with what steps to follow next. If you’ve gotten a check that you feel is fraudulent bring it in to us to take a look at it.

Card Controls in the palm of your hand.

In our online banking or mobile app, you can also go to “Manage My Cards” where you can activate receiving activity alerts and can temporarily lock/unlock your cards if you were to misplace it.

All of our members are auto enrolled in SecurLock for both Mastercard Debit Card & Visa Credit Cards. SecurLOCK Communicate allows fraud alerts to be sent out in realtime to our card holders via texting, email, and phone calls. Please make sure your most current contact information is on file with GT (BC) EFCU so that you receive these fraud alerts any time suspicious activity gets flagged on your cards.

Read these articles by the Federal Trade Commission on how to recognize a phone/computer scam and what you should do if you feel you have been scammed.

How to avoid a scam

Phone scams

How to spot, avoid, and report tech support scams

What to do if you were scammed

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