Online & Mobile Services

Online Banking
Grand Trunk (BC) Employees Federal Credit Union offers online banking with It’sMe247, this means you can access your account anytime! First time users to It’sMe247 will need to contact the credit union to gain access for the first log in. From our home page click on the It’sMe247 button in the top right corner.

Check your compatibility: It’sMe247 works best with the most updated versions of Google Chrome, Internet Explorer, Firefox, and Safari. If you have trouble accessing online banking, please check your internet settings to make sure you are running at the current version of your web browser.

CU*Talk
     Step-by-step instructions make it easy to use CU*Talk:

  • Using your touch-tone phone call 800-860-5704.
  • The computer voice will answer and ask for your credit union’s access code. You respond by entering 064 then the # key.
  • The computer will then ask you to enter your member number then press the # key.
  • You will be prompted to punch in your personal identification number (PIN) and press the # key. First time callers will enter the last four numbers of their social security number for the PIN and then will be prompted to choose a new PIN. Caution– if you enter the PIN incorrectly three times, your PIN will be disabled. You must contact the credit union directly for reactivation.
  • From this point on, the CU*TALK procedure will vary depending on the transactions you wish to complete. CU*TALK will guide you through each step. Hint: This first set of options includes a brief tutorial (press “0”) with tips and hints for using the system. At any time during the tutorial, you can press (*) to return to the main menu.
  • When you have finished your last transaction, simply hang up the phone.
  • Helpful hints for account suffixes:
    • Share Account (Savings) 000, Share Draft (Checking) 003, Money Market 001, Vacation Club 008, Christmas Club 009

Text Banking
Text Banking is a secure and efficient way to check account balances with a few short key strokes. Text messages will never contain confidential information about you or your accounts. Messages will never contain full account numbers.

Enrolled members can utilize text messages as well as eAlerts. You can request alerts for various situations, such as a low balance alert. Text banking and eAlerts can only be activated when you are securely logged into your online banking account.

Text Banking Commands
Keywords are not case sensitive.  You can type ‘help’ or ‘HELP.’ The following text messages are used as examples. The exact text may vary slightly.

BAL = Balance for all eligible accounts.

BAL 000/001/003 = Balance for specific account.

TRANS MY CODE 100.00 = (TRANS + Custom Code + Dollar Amount) Transfers specific amount between accounts created in custom code.

STOP = Turns of all text banking.

HELP = Provides you with help for unenrollment.

Bill Pay
Paying bills is easier and more convenient with online bill pay. You are able to establish re-occurring payments or make a one-time payment only.

  • $5 enrollment
  • One bill a month minimum
  • Up to 5 bills included, .40 (cents) per bill after
  • Log into It’sMe247 to enroll
  • Pay Anyone
    As a benefit to being a Bill Pay user, you have the option to send money to family or friends! Use the Pay Anyone option to send up to $2,500.00. All you need is:

    • Recipient’s Name
    • Email/Text Number
    • Question and Answer for identity and security measures